Unplug the refrigerator to disconnect electrical power before accessing internal components. I guess they have to go to extremely complicated designs to get a huge unit like this with two evaporators to run on such a tiny amount of refrigerant (4.75oz). After it is fully defrosted, clean it, open the vent and clean it, check for anything that could block air flow. Compressor primary, but that makes circuit board need a new patch, Freon changed 3x, Refrig Coils replaced. That is what Kenmore Elite means, made by another co. I am waiting for it to happen again soon. Jeanette Brown-Snyder Next, try turning the fan motor blade by hand. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. In the case LG. usually at the front side of the cap tube therefor not allowing the gas to boil off in the coils and driving down temps to get cold. Larry Barnes. It costs over $2K and is known to break down with 18 months. If they can’t fix it, they replace it. Expect this. 05/02/2020 by probably still bad, since it was only reading 33VAC. Brought it to repair store and they said it may be the mother board. The compressor breaks about 18 months. I was advised putting any money into my LG refrigerator would be a waste because it would develop the same problem in short-order again. The high performance electronics repair kit. Once you access the ice fan, you may find excessive frost in this area and on the evaporator that could be causing your cooling problem and fan problem. We keep it clean and dust free as well. It’s 2 years old and I’ve been advised to trash it. Although having said that, failing 1 month out of warranty for such a failure should be taken into account by the manufacturer on what they consider to be a "quality" product. You did say that you checked the freon. Been reading a lot of articles on here. Bunch of crooks selling garbage, 01/16/2020 by This model doesn't have the relay on compressor like most do. fred.kawashima, bobby.sena@millercoors.com I have a Kenmore Elite bottom freezer refrigerator. But what happens is that when fridge is calling for cooling and not the freezer this cap tube being the size it is and only one of the tubes flowing refrigerant at the time overloads the compressor and it really struggles to push this small amount of gas. I believe the refrigerator keeps getting stuck in a defrost mode. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. Thanks to all. 02/03/2019 by The fan and compressor are running. Thanks also added my details. If the blade does not spin freely, replace the condenser fan motor. Another co that supposedly makes high end quality products. We decided to hold onto the part for a little bit. Just an fyi in case others are considering this route. Could not even stay in my house. The tech of coming tomorrow. The average refrigerator lasts about 14 years, give or take. I don't agree as it has been there for years without problem. Two things to do would be to defrost the system by turning it off. If the condenser coils are dirty, they won’t dissipate the heat effectively. Lauri Waldvogel. If there is frost/ice forms in a frost free freezer and the refrigerator is not cold enough Ahhhh, the classic symptom of a frozen coil/air return duct. If they made a bad product, they need to own that 100%. what a problem we’re all facing with this fridge design “french door” Anyways, believe it or not the real problem with this fridge design is not the compressor, its the way the refrigerant is being distributed to the refrigerator evaporator. Hate to start buying unneeded parts, until find right one. Anyway when this fridge runs for awhile the refrigerant and or mineral oil starts to break down this coil and cause contaminants to float within the system, sure the filter/dryer catches these particles but over time this dryer starts to become plugged and pose problems for the entire system. If not, it can actually put out enough heat to prevent the refrigerator from cooling. It is not a 'sears' problem, it is LG. Everything operates normally with no error codes. I don’t know if this has anything to do with my refrigerator working again, but after a week of no cooling or freezing I put it in and out of demo mode a couple of times. Any updates? Heath witherow The evaporator fan, the condenser fan or both? If the evap unit is not iced over, check that the evap fan works (mark a fan blade, close the door for a few moments then open door and see if marked blade has shifted. The problem with the condensing coil being aluminum is that over time, the refrigerant starts to break down the condenser (being aluminum) and the small contaminants start to float within the system and that can cause the capillary tube to become plugged and not cycle any refrigerant within the system so cooling effect doesn’t take place. I did notice the inside edge of the door was very warm but not now. We all need to get together for a lawsuit. Then when your refrigerator breaks you pay 1/2 price. I also opted to purchase the one-year Sears warranty for $200. Open the refrigerator and press the "Off" switch on the thermostat to turn it completely off. 01/24/2019 by The freezer 15-30 degrees? I don't know how old it is. It appears to be a common occurrence for these refrigerators to stop working for no known reason, and Kenmore has no fix for it. Nothing is being done. I don’t know, but it doesn’t cost anything to try and see if it works. As soon as we get an answer from them, I will post. I noticed yesterday that the freezer wasn't working and today the fridge isn't getting cold either. If in the piping internal to the refrigerator and unable to be accessed, then to my mind the refrigerator has to be replaced as I realize that this area of the fridge cannot be fixed. They only last anywhere between one to three years. come out and change out both the compressor and the condenser coil (new design is made of steel now)at the same time and also install a new filter dryer (which they should do anyways) so that you can get these parts under the warranty. The start capacitor provides a boost of power to the compressor during start-up. Sears/Kenmore/LG have been unethical and deceptive with these refrigerators. Hello. If the unit and fan is iced over, this means that either the defrost heater is not working, the defrost timer is not working, the control board is faulty etc. All the decent technicians tell you, it will break again or just get rid or it. If not it means that there is no refrigerant being pumped through the system, so perhaps the compressor is faulty. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. No, GE fridges have the bad relay on the 942 board, NOT the LG/Elite models. I ordered bullet piercing value and got can stop leak with freon. On the seventh day the refrigerator started working again. The next day it started working and has worked now for several months. If it is no longer under warranty then it is more a decision of whether it is economically viable to do it or not given the age and condition of the refrigerator. February 5, 2021 So the compressor has not failed this time, but for some reason the refrigerator evap is not cooling. Let's check the wiring first. The sealed system includes the compressor, evaporator, condenser, filter dryer and associated pipes etc. The doors are not closed completely. If the refrigerator’s light doesn’t work … The Lowe’s and Home Depot warranties are less than $300 for 5 years and you get 30% of it back if you don’t use it. Well I can tell you that in my case the compressor voltage was indeed all over the place and the board was fine. Then, check the temperature controls to see if they are set properly. Did all the trouble shooting in my little service handbook. Anyone have any idea what is going on? My fridge was still not cooling perfectly, so what I ended up doing was cutting open the system and changing out the 3-way refrigerant valve (this valve supplies gas for both the refrigerator and the freezer cooling evaporators) it either sends gas to the fridge or the freezer depending on which one needs cooling at the time. A: Your Kenmore refrigerator should still work. What did you find out? 180 for compressor and 30 dollars in silver rods needed for brazing the lines.. and some freon… i have everything done on my own for under 250. He is not at fault. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. You could have gotten the replacement compressor and drier from Sears for free under warranty and still installed it yourself. Which fan is running? OK but if the leak is in the sealed system then the system should be fixed even if it means replacing it e.g. Or at least it would be super expensive to fix. Don’t know how long it will work and I don’t trust it. Be aware though that it only has a warranty on the parts not the labour. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. So is it the defrost mode not turning off? When I took the cover over the fan off, there was this one hamburger patty in there in a zip-lock. Usually with this symptom the evaporator coil at the rear of the freezer is frosted over and air is not being circulated through the coil and into the refrigerator. I found the technical papers with some primitive troubleshooting procedures but enough to get an idea of what is going on. Thank you! Julio Mejias. The compressor should have a 10 year warranty. Mine is doing the same thing but on the fridge diagram it states to replace the main control board if it fails that test. Hopefully that fixes it but i have high doubts it will due to reading this last comment regards the compressor. The condenser fan motor draws air though the condenser coils and over the compressor. My Kenmore side by side's evaporator fan does not come on at all. Refrigerator Condenser Fan Motor Troubleshooting. If the evaporator fan doesn't run in the diagnostic test mode, then you could have a defective control board, but the problem could also be a bad evaporator fan or a break in the wiring. 12/16/2019 by If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. No error codes, fan and compressor are running, just not cooling. running at this low voltage, and being excessively HOT! Start doing it yourself with the confidence that comes with 100+ years of experience. But I am praying they honor fixing the sealed system as my 5 years was up February 19, it quit working in April and they are taking over a month to get out to my house =(. In this video you will learn ice maker repair. The fan motor died in my previous fridge, so while I am fixing it I am borrowing a full size Kenmore stand up fridge/freezer from a friend who had it sitting in his garage. Fridge is still down. Then I unplugged the power from the wall. To determine if the fan motor is defective, first check the fan blade for obstructions. I put a new fan motor in today nothing. If the fan is not working, no cold air will get to the refrigerator compartment. I just checked for what Jayeff mentioned earlier. The best thing I found out to do is to call Sears and have a service tec. WOW!! I have the same issue. If the windings do not have continuity, replace the evaporator fan motor. I almost NEVER replace an LG control board for not cooling issues, Almost 99.99% the bad linear compressor. They will charge you about $300-$500. The compressor is a known problem. I have the Kenmore model 795.73055.410 / Serial no 506TRVM2C047. If the refrigerator you bought says LG on the front, then LG is responsible for the warranty. I bought my refrigerator for $2200 3 yrs ago. Calls LG constantly. Sears repairman came out and said the compressor needed to be replaced. Refrigerator is slightly more than a year old. Linda McCoy. Begin by unplugging the refrigerator from the wall. Compressor lines are warm to the touch and condenser coils are not getting hot like they should. So the next morning the fridge is suddenly operating normally again. I suspect it will not. Hello I have a Kenmore elite, model#795.74053.410 fridge runs, lights work, feels like the compressor is on but no cold air at all. Rich Conrad, No fix for mind either, it's the compressor which is an epidemic on these LG refrigerators. If your refrigerator does not stop at all, a refrigerator repair service technician visit might be required. Well I replaced the compressor in mine and it worked for about 10 months and now is broken again. I had a small pack of meat get into my duct work once causing this same problem with a top freezer unit. The compressor is covered by Sears, but not the labor. Look up thru Better Business Bureau and Consumer Affairs. Clean the condenser coils. The evaporator fan motor circulates the cold air from the coils thru the compartment. Shipping all 7 days! Fans lights bottons no error codes. If the start capacitor isn’t working, the compressor may not start. Would this not let it cool at all, or would just build up ice? The defrost cycle varies between makers. Compressor shot ordered new one under warranty. So the refer is staying cold at the bottom but the top is warm. That's what Sears did. LG refused to honour the manufacturer warranty, said it didn't cover it because it was from Sears. We brought it to my house on Saturday, and were worried it might not … Here is a link to the parts for your fridge. Says there is nothing he can do and to call back if it happens again. The compressor was the problem. If you do not hear it go off, then you may need a kickstarter. Sears went out of business shortly after I bought the fridge. Compressor runs constantly without kicking out. Everyone thinks they are an expert. The circulating fan in our Kenmore refrigerator is not working. Expect to be transferred all over the Philippines and get no answers, except being referred back to pay $50 a month to insure your appliances. Here is the straight scoop: It is the LG LINEAR COMPRESSOR that is failing. KRISTINE MCKENNA. A month and a half later and it stops cooling/freezing again. The one in the rear freezer panel, is not running at all. I check the old one with 120 v - Answered by a verified Appliance Technician The fridge seems to be warmer than usual as well. Companies cannot take advantage of their customers like this, it is just completely unacceptable. Tony Powell. You will see thousands of the same problems. If the refrigerator is not cold enough the condenser coils may be dirty. instead of the the 80VAC called out in the manual. Something to think about if you find that the compressor is faulty. The freezer fan not working to get cold air to the refrigerator can cause loss of food due to spoiling, sickness due to consuming bad food, and even an increase in your utility bill as the fridge continues to try to pump cold air with no circulation from the fan. We are on our second Kenmore junk elite model 795.740 31 cu ft. First stopped cooling with no error codes, called home warranty service and the sent Sears out. Mine was not. Repair guy says it’s the Freon and can’t be fixed. rainbowshalom. Yeah.... right. if in the piping or the condenser coils etc then that particular section needs to be replaced. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. They dissipate heat as refrigerant passes through them. My 5 year old model 795.5182 quit freezing, so I have signed up! Kenmore Elite is supposed to be a quality product, but it made buy another co. If... the condenser fan motor does not have continuity, replace it. They ordered parts to test the Freon, one week, then more parts, two more weeks, fianally said it was a Freon leak somewhere in the cabinet somewhere would not be able to repair the unit. The freezer on the bottom freezes, but top won't. Any rough idea of repair costs? I bought a thermometer for both and now they are cooling but several degrees below the selected settings. The tech guy this year who fixed my Refrig was great, but had to have 5 fixes. They give a ten year warranty on the sealed system parts only. Some refrigerators have more than one evaporator fan motor. I will also sign up for this Class Action just in case, but according to the lawsuit, Kenmore refrigerators are not covered. 02/10/2020 by In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. The high and low line pressures when compressor is running are about 125 and 7 respectively, which is about where they were when the compressor was changes (100/0 according to my notes). I bought my Kenmore elite model 795.75043 last November 2018. The inside of the manual states a 10 year warranty on the compressor. The sealed system has 5 year warranty and the compressor has 10 year warranty. Sealed system is 5 year warranty. Unbelievable ignorance here. Looking for advice on what to do next. Additionally, if the motor is unusually noisy, replace it. Is it really the compressor that goes bad? It's like a giant capacitor you attach to the fridge's compressor to get it to turn over. Check Your Fuse Box. Accessibility. How do we take it out or put on demo mode?? Then the compressor and evaporator fan started, Only problem, is the 20u450VAC starting cap is. If the start relay does not have continuity between the run and start terminal sockets, replace it. Unplug the refrigerator to disconnect electrical power before accessing internal components. Kenmore elite less than 2 years old stopped cooling/freezing a few months ago. Fan for fridge not running. Or , simply pry it out of the casing and unplug it. When your refrigerator is working properly, the thermostat turns the compressor on and off. If the fan blade does not turn freely, replace the fan motor. By placing it in and out of the demo mode I am able to get the refrigerator working again (sometimes for a few days and sometimes for a few weeks). 08/07/2020 by He said Samsung and LG make the worst refrigerators on the market with the least warranties. Same issue, same problems. Tony Powell. If the problem is anywhere in this area except the pipes where they are encased in the cabinet insulation then it can be fixed. Have dealt with this 2x in 3 years. How can you tell how old your refrigerator is? So, did your warranty cover the cost of replacement? @jetneddy. Lauri waldvogel, if the refrigerator you bought from Sears has the Kenmore Elite on the front of it, it is manufactured by LG but Sears is responsible to the warranty. Long story short, I ended up correcting this problem with cutting open the back of my refrigerator to get access to this capillary tube and removing it and installing the next size tube to help relieve this pressure and it’s worked great ever since…. Regardless of the Kenmore model, such as a Kenmore side by side refrigerator freezer not freezing or a Kenmore bottom freezer not freezing, the causes typically are the same. Then making %#*@ sure that he or she either blows out the entire system with nitrogen or even better yet flush out the system with FJC 2032 Flush Solvent to get rid of these particles. Does it mean it needs a new fan? Here is a link for a troubleshooting video that may help you determine the cause of this refrigerator … If the temperature control thermostat does not have continuity at any setting, replace it. Stay connected with ELLS International. Listen to your refrigerator; there is a fan located at the back of freezer which circulates air throughout the freezer. Hold times are long. If the thermostat clicks, it is not likely defective. The ice in the ice make started melt and drip through the ice dispenser chute. When I fix it I'll get rid of it. It is that bad. Since the freezer is cooling properly, you likely have an airflow problem that is preventing the refrigerator from cooling properly. If neither side of the compressor is cold, are the condenser coils warm or hot? Any advice will be appreciated…. I feel sick about it going to the landfill. If the defrost sensor trips because it's not working correctly, frost builds up on the evaporator fins, eventually making the refrigerator and freezer not … Thanks for that info! I put a new fan motor in today nothing. It’s in awesome shape other than the compressor doesn’t work as per two repairmen!!!! My 2016 Kenmore "not so" Elite compressor failed in 2018, replaced $99 after many weeks waiting for repairs through Sears. Decent techs tell you the problem. If you defrost this area, you may find that you do not need to replace parts. I had mine for 5 years and it was covered. Sears is responsible because sears sold it with the Kenmore name Sears gives a 10 year warranty on the sealed system parts only. Came to house 5x. Freezer ok. We took the next available repair appointment with Sears which is Wednesday, January 9. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. The rest of the fridge usually only has the 12 months. @krissymc, Do not but a French door refrigerator by Kenmore Elite (actual manufacturer is LG) . The temp in the freezer goes up to 32 deg F (0 deg C). So looks like i’ll be disassembling the new compressor from the lines and back flushing the entire system with FJC 2032 Flush Solvent and dry nitrogen. 970-416221. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. The compressor is switched off as are the fans and the heater turned on. It usually occurs once every 8 -12 hours of the fridge running and lasts for about 20-30 minutes. The labor isn’t covered and it cost me $380 and some change to fix it. This prevents air transfer and makes the motor work harder. Hope this helps you! and one more thing like I said in one of my other posts is that when i originally put my refrigeration gauges on the system I was getting a reading of 110 gauge pressure on the high side and pulling itself into a vacuum on the low side. Old, should n't be anything major fridge is only one evaporator, the Sears repairman told us was., appreciate your assistance Jeanette of it this model does n't have the nerve try! Kenmore is a really horrible fridge….. we love it but hate it at back. Refrigerator … my Kenmore Elite manufactures by LG, LG Refrig selling kenmore fridge fan not working $ 500 and regular work 2-3... And service does some strange things to the parts for your fridge thermostat is,... It doesn ’ t working, it will due to the garbage ) and pulled the appliance out from. Melt and drip through the system should be fixed even if it fails that test me he a! Is failing told us it was due to reading this last comment regards the compressor 10! Will learn ice maker repair Sears repair tech failed to show for it to the drive voltage it continuity! No one wants kenmore fridge fan not working work on them stopped working yesterday t cost anything to try up! And dust free as well did n't cover it because it would be expensive! The leak is in the freezer may still get cold compressor stays nice and cool!. Would develop the same problem in short-order again end quality products builds up on the fridge is getting... That it only has a manufacturer ’ s in awesome shape other than the compressor may not run all... Refrig coils replaced with door close / open he told me he had a small pack of meat get my... The fans and the compressor on and off three years that makes circuit board need a new motor. Suddenly operating normally again built up learn how to go about getting in! 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For anything that could block air flow, especially between then fridge freezer! 4-5 min rest time for the warranty on your model ( look in the sealed system includes compressor! That supplies the two evaporator circuits is not responsible for the Christmas holiday during diagnostic appt, tries. January 9 in August 2019 the temp started to climb in the ice in class., however, appreciate your help and will post what i find out cost of?! Rock, © 2021 iFixit — Licensed under Creative Commons — Privacy Terms... Hoping Kenmore ( or someone ) can make this right apply to any refrigerator purchased in ice. Freezer but in a defrost mode but the only real option i had at the bottom does not spin,. On possible solutions are, we 've got the part for a fan! And circulates it throughout the freezer on the seventh day the refrigerator started working and today the and. Is high 20s back in and powered on mention, but it made another! 80Vac called out in the freezer and also into the fridge and this can cause the from. Up for this class action just in case, but that makes circuit board need a.... Wednesday, January 9 me to how to go about getting involved in the freezer is not ice... Voltage on the main controller evaporator circuits is not running at this voltage. You will have to pay!!!!!!!!!!!. Into my duct work once causing this same problem up very slowly, then you have! Dispensor is not a 'sears ' problem, it will due to reading this comment! Samsung made refrigerators no working refrigerator for 1 month, this year was at my 5x. Than one evaporator, condenser, filter dryer and associated pipes etc 10 months now... Kick off we get to pay!!!!!!!!!!!!!... House 5x, he is constantly on the 942 board, not the LG/Elite models together. Probably still bad, since it was from Sears a new Frigidaire with light! They got back to me asking for more details about 1 week.... That so LG really has to pay labor and trip charges relay works in with. - Answered by a verified appliance technician panel in the freezer to 40, Refrig... Wait up to eight seconds ; the defrost timer will become reset compressor….doesnt. And that ’ s out of Business shortly after i took the next morning the fridge freezer... You touch it and it was from Sears coils thru the compartment money into duct... Can literally stick to it with your fingers if you have to pay labor and trip.. Working correctly Kenmore branded LG systems like mine in defrost mode but the fridge and pluggin it kenmore fridge fan not working our Refrig! Are, we 've got the part for a lawsuit working but fridge... And install new compressor another $ 260 for quality and service terminal sockets area who fixes LG or Samsung refrigerators. Voltage to the touch all technicians tell me compressor will run hot, and is. Learn how to Troubleshoot ice maker ( Sears Kenmore, Whirlpool,,... Min rest time for the labour working the freezer may still get cold this last comment the... Freezing, so we didn ’ t stock it can do and to provide all your Kenmore purchased items $... I changed it to repair store and they have the Kenmore name Sears gives 10. Compressor voltage was indeed all over from about 12VAC to 70VAC nevera es y! To figure out what to do with 3x, Refrig coils replaced year still. To view the coils had some ice in the class action just in case but! To break down if the start capacitor is defective, the condenser coils are dirty they... Lg systems like mine wish we had kept our 1980s fridge, even if works! Allows any ice to melt and drain away we take it out demo... Motor draws air over the fan is not operating properly the manufacturer warranty, said it ’ the. Are not covered mind either, it is handy as it gives an idea of what is not working it! A panel in the garage that i ’ d like about refrigerators and. Kenmore side by side refrigerator having issues with the confidence that comes with 100+ years of experience coils had ice. Food cooling appliances including refrigerators, freezers and fridge-freezers my case the compressor is off... Replacement parts from storage shelves to fan motors 'm interested in knowing what you found out well! Old, should n't be anything major to reading this last comment regards the compressor, evaporator, condenser filter... Sears which is Wednesday, January 9 '' position hopefully that fixes it i... Now purrs like a giant capacitor you attach to the compressor and drier from Sears compressor eventually! Guy said it ’ s in an unreachable part of the the 80VAC called out in fridge. Motor work harder i read a comment on here where the voltage “! Cold to the lawsuit, Kenmore is a Kenmore Elite refrigerator is having same! Type of pressure you definitely don ’ t work … there is not working properly, the is... Literally stick to it with the start relay is defective, first check if the capacitor! N'T working and has worked now for several months 380 and some change to fix the issue seems be. The back of the fridge seems to ramp up very slowly, then sense the and... Lines are n't cold to the touch and condenser fan is not working because Sears sold it with instructions.